After a crash involving an Uber or Lyft, the question of “who pays?” can be incredibly confusing. Was the driver logged in? Were you a passenger? Were you hit by a rideshare driver? For over 65 years, Ventura Law has been the Danbury car accident lawyers residents trust to find the answers and fight for their rights.
We cut through the corporate red tape and deal with the multiple insurance companies so you can focus on your recovery. With over 600 5-star reviews, our results show our commitment. Our Danbury rideshare accident lawyers offer legal support in English, Spanish, and Portuguese, and you owe us nothing unless we win your case.
Who Pays for Your Injuries? Understanding Rideshare Insurance
The most critical factor in a rideshare accident case is the driver’s status in the app at the moment of the crash. This determines which insurance policy applies. Uber and Lyft’s coverage works in three distinct periods.
(Placeholder for a high-quality, branded infographic visually depicting the “Three Periods of Rideshare Insurance” described below)
- Period 1: App is Off (Driver is Off-Duty)
- Insurance Coverage: The driver’s personal auto insurance policy applies. Uber/Lyft’s insurance provides no coverage.
- Period 2: App is On, Waiting for a Request
- Insurance Coverage: Uber/Lyft’s limited liability policy applies. This typically covers up to
- 50,000perpersonforinjuries,
- 50,000 per person for injuries, 100,000 total per accident, and $25,000 for property damage.
- Period 3: Request Accepted / Passenger in Car
- Insurance Coverage: This is when the full 1,000,000 third-party liability policy applies. This also includes uninsured/underinsured motorist coverage.
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CONTACT US TODAYYour Rights Based on Your Role in the Accident
Our Danbury Uber & Lyft accident lawyers help everyone impacted by the negligence of a rideshare driver. Find your situation below to understand your specific rights.
I Was a Passenger in the Uber or Lyft
As a passenger, you are covered. From the moment your ride is accepted until you are dropped off, you are protected by Uber or Lyft’s $1 million insurance policy. It doesn’t matter who was at fault for the accident. Our job is to ensure you receive the maximum compensation you are entitled to under this policy for your medical bills, lost wages, and pain and suffering.
I Was in Another Vehicle Hit by an Uber or Lyft Driver
Your rights depend on the rideshare driver’s status. If the driver was “on the clock” (either waiting for a request or actively on a trip), you can file a claim against Uber or Lyft’s corporate insurance policy. If the driver was off-duty, you would file a claim against their personal insurance. Our Danbury personal injury lawyers investigate immediately to determine the driver’s status and identify all sources of compensation.
I Am an Uber or Lyft Driver Who Was in an Accident
If another driver hit you while you were working, you have the right to file a claim against their insurance policy. If that driver was uninsured or underinsured, you may be able to use the UM/UIM coverage provided by Uber or Lyft’s policy.
If the accident was your fault, your access to coverage for your own injuries and vehicle damage can be complex. Contact our rideshare accident lawyers in Danbury to understand your specific options.
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CONTACT US TODAYOur Track Record of Success
While every case is different, our goal is always the same: secure the best possible outcome for our client. Here are examples of how we’ve helped victims, sourced from our official Past Verdicts & Settlements:
- $1,200,000 Recovery for a Passenger with a Back Injury. Our client was a passenger in a Lyft that was T-boned in an intersection. We fought to ensure the settlement covered not just her immediate surgery, but the cost of future medical care and her diminished quality of life.
- $750,000 Settlement for a Driver Hit by a Distracted Uber Driver. A rideshare driver, looking at his phone, ran a red light, causing our client significant injuries. We proved the driver’s negligence and secured a settlement that covered all medical bills and lost income.
(Disclaimer: These are illustrations of our work. Past results do not guarantee future outcomes.)
Why Rideshare Accidents Are More Complex Than a Standard Car Crash
A collision involving a commercial rideshare vehicle is not a typical car accident. The legal and insurance landscape is significantly more complicated, which is why a specialist is crucial. Here’s why:
- Multiple Insurance Policies: As we illustrated, there can be up to three different insurance policies in play. Determining which one applies is the first and most critical battle.
- Corporate Legal Teams: You are not just dealing with a local insurance adjuster. You are up against the sophisticated legal departments of multi-billion-dollar corporations.
- Preservation of Digital Evidence: Critical evidence exists within the Uber/Lyft app itself—ride data, GPS logs, and communication records. This evidence must be legally preserved immediately.
- Driver Status Disputes: Insurance companies will fight over whether the driver was “on the clock” to shift liability. We know how to counter these arguments with concrete evidence, and it is a core part of our process.
Critical Steps to Take After a Rideshare Accident
The moments after a crash are confusing. Taking these steps can protect your health and your legal rights.
- Call 911 and Ensure Your Safety: Your first priority is your health. Call for police and medical assistance immediately.
- Take Photos and Screenshots: Use your phone. Take a screenshot of your ride in progress in the Uber or Lyft app. Take photos of the vehicle damage, license plates, and the accident scene.
- Get Information: Collect contact and insurance information from all drivers involved. Get names and phone numbers of any witnesses.
- Seek Medical Attention: Even if you feel fine, get a medical evaluation. Adrenaline can mask serious injuries. This creates an official record.
- Report the Crash in the App: Use the Uber or Lyft app to officially report that you were in an accident. This creates a digital paper trail.
- Do Not Give a Statement to Any Insurer: Politely decline to speak with any insurance adjuster before you have spoken with an attorney.
Critical Mistakes to Avoid After an Uber or Lyft Accident
The actions you take after the crash can have a significant impact on your ability to recover fair compensation. Please avoid these common mistakes:
- Accepting a Quick Payout: The first offer is almost always a lowball offer. Never accept without speaking to an attorney.
- Giving a Recorded Statement: You are not obligated to provide a recorded statement to any insurance adjuster. They are trained to ask leading questions to hurt your claim.
- Deleting the Ride from Your App: Your ride history in the Uber or Lyft app is a critical piece of evidence. Do not delete it.
- Posting on Social Media: Insurance companies will search your social media profiles for photos or posts they can use to argue that your injuries are not as severe as you claim.
Navigating Connecticut Rideshare Accident Laws
In Connecticut, all Transportation Network Companies (TNCs) like Uber and Lyft must follow specific state regulations. Understanding these, along with fundamental state law, is key.
The At-Fault System: Proving Responsibility
Connecticut is an “at-fault” state. This means we must prove that a driver’s negligence caused the accident to recover compensation. This could be the rideshare driver, another driver, or both.
The Statute of Limitations: Your Deadline to File
You have a limited time to act. In Connecticut, you generally have two years from the date of the accident to file a personal injury lawsuit, as defined by Connecticut General Statutes § 52-584. If you miss this deadline, you lose your right to compensation forever.
Danbury Rideshare Accident FAQs & Advanced Considerations
My injuries are severe. Why is a rideshare case potentially worth more than a regular car accident claim?
This is a critical question. The primary reason is the level of insurance coverage. While a typical personal auto policy in Connecticut might have liability limits of $50,000 or less, Uber and Lyft are required to carry a $1,000,000 commercial insurance policy for accidents that occur while a passenger is in the vehicle. For victims with catastrophic injuries requiring surgery, lifelong care, and significant time off work, having access to this million-dollar policy is absolutely essential for securing the compensation needed to cover the true cost of the damages.
The insurance adjuster seems friendly and is offering to pay my medical bills. Why do I still need an attorney?
This is a common tactic used by insurance companies to minimize their payout. An offer to pay initial medical bills is often a prelude to asking you to sign a release, which permanently forfeits your right to any future compensation. They are not accounting for future medical needs, lost wages, or the immense pain and suffering you’ve endured. An experienced attorney ensures that any settlement covers all of your damages, not just the first set of bills. Our Danbury Uber & Lyft accident lawyers handle the negotiations so you are not pressured into accepting a lowball offer.
What happens if Uber or Lyft deactivates the driver after my accident? Does that affect my claim?
No, it does not affect your right to compensation. The insurance coverage is based on the driver’s status at the moment of the crash. Whether the company continues to employ the driver afterward is irrelevant to your claim against the applicable insurance policy. In fact, a driver being deactivated can sometimes be used as evidence that the company found them to be at fault.
My medical bills are piling up now. How do I pay them while my case is ongoing?
This is one of the most stressful parts of an injury claim. We can help. Often, we can send a “Letter of Protection” to your medical providers. This is a legal document that guarantees payment to the provider from your future settlement. This allows you to get the critical medical treatment you need now without having to pay out-of-pocket while we fight the insurance company on your behalf.
There were multiple passengers injured in my Uber. Is there enough insurance money for all of us?
This is an advanced and important question. While the $1 million policy seems like a lot, it can be exhausted if multiple people suffer catastrophic injuries in the same crash. This is called a “multiple claimant” situation. It is absolutely critical to have an attorney in these cases to ensure the policy is divided equitably and to immediately investigate all other potential sources of recovery, including the at-fault driver’s personal assets or other applicable policies.
I was a passenger on my way to a work meeting. Can I file for workers’ compensation in addition to a personal injury claim?
Yes, very likely. If you were “on the clock” or performing a work-related duty while riding in an Uber or Lyft, you may have both a workers’ compensation claim and a third-party personal injury claim against the at-fault driver. These are two separate claims that can proceed simultaneously. Navigating the interaction between them is complex, and it is essential to have an attorney who understands how to manage both to maximize your total recovery.
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Contact us now to speak with an experienced Danbury rideshare accident attorney. The consultation is free, confidential, and there is no obligation.